Troubleshooting
Audience: Everyone · 5 min
Calculator looks wrong
- Confirm your region is set. National averages mislead.
- Confirm the quality tier matches your finishes.
- Check quantity units (square feet vs fixed per job).
- Still off? Ask bidders which line diverges, then file a ticket with the calculator link.
Portal link does not open
- Open it in the browser it was sent to, not an in-app viewer.
- Disable content blockers for the portal domain and retry.
- Ask the sender to reissue the link. Links are per recipient.
Contractor profile missing or wrong
- Search the exact company name plus trade on ContractorsNearMe.ai.
- Unclaimed profiles show limited info until the owner claims them.
- Wrong info on your own profile? Claim it, verify, and edit. See claim your profile.
Billing questions
Contractor ID is $20/mo ($10/wk, $200/yr). Studio is $200/mo. No free trial; 30-day money-back guarantee. For charges you do not recognize, include the invoice number and the account email.
Still stuck
File a ticket or ask the AI assistant.